Contact us

For any questions regarding the CAE benefits programs, contact the CAE call centre at 1-888-878-9636. After selecting your preferred language, you will find below the information to reach our providers.

Representatives specifically trained on CAE benefit programs are available to support you Monday to Friday from 8 a.m. – 8 p.m. EST.

Employee Assistance Program: Press 1
Group Insurance:

Administrator (SEB)

Press 2 for Group Insurance then 1 to speak to our administrator SEB.
Examples:
Questions regarding your access to the benefits website;
Questions regarding a Life Event;
Questions regarding tools or forms on the platform.

Insurer (Sun Life)

Press 2 for Group Insurance then 2 to speak to Insurer(Sun Life).
Examples:
Issues or inquiries regarding all types of claims.
Accessing your Insurer (Sun Life) profile
Pension Plan: Press 3
RRSP and TFSA: Press 4
Employee Stock Purchase Plan: Press 5
Jigsaw puzzle of business people relationship concept.